Public reporting drove quality gains at nursing homes

Health Aff (Millwood). 2010 Sep;29(9):1706-13. doi: 10.1377/hlthaff.2009.0556.

Abstract

Public reporting of the quality of care delivered in hospitals and nursing homes is thought to foster improvements in care. When information is available, consumers may choose high-quality providers. That choice, in turn, may stimulate providers to improve quality as a way to attract a larger share of the market. However, these assumptions have gone largely untested. We examined short-stay care provided at 8,137 nursing homes after the Nursing Home Compare public reporting requirements went into effect in 2002. We found that quality improved both because consumers chose higher-quality nursing homes and because providers improved the care they delivered. These findings support the continued use of public reporting to improve quality.

Publication types

  • Comparative Study
  • Research Support, U.S. Gov't, Non-P.H.S.
  • Research Support, U.S. Gov't, P.H.S.

MeSH terms

  • Community Participation*
  • Disclosure*
  • Humans
  • Information Dissemination
  • Medicare
  • Nursing Homes / standards*
  • Organizational Innovation
  • Outcome Assessment, Health Care / methods*
  • Quality Improvement / standards*
  • Quality Indicators, Health Care / statistics & numerical data
  • Skilled Nursing Facilities / standards
  • Skilled Nursing Facilities / statistics & numerical data
  • United States