The impact of the Dementia ABC educational programme on competence in person-centred dementia care and job satisfaction of care staff

Anne Marie Mork Rokstad; Betty Sandvik Døble; Knut Engedal; Øyvind Kirkevold; Jūratė Šaltytė Benth; Geir Selbaek

doi:10.1111/opn.12139

The impact of the Dementia ABC educational programme on competence in person-centred dementia care and job satisfaction of care staff

Int J Older People Nurs. 2017 Jun;12(2). doi: 10.1111/opn.12139. Epub 2016 Nov 20.

Authors

Anne Marie Mork Rokstad^{1

2}, Betty Sandvik Døble¹, Knut Engedal¹, Øyvind Kirkevold^{1

3

4}, Jūratė Šaltytė Benth^{5

6}, Geir Selbaek^{1

4

7}

Affiliations

¹ Norwegian National Advisory Unit on Ageing and Health, Vestfold Health Trust, Tønsberg, Norway.
² Faculty of Health Sciences and Social Care, Molde University College, Molde, Norway.
³ Department of Care and Nursing, Faculty of Health, Norwegian University of Science and Technology (NTNU), Gjøvik, Norway.
⁴ Centre for Old Age Psychiatric Research, Innlandet Hospital Trust, Ottestad, Norway.
⁵ Institute of Clinical Medicine, Campus Ahus, University of Oslo, Oslo, Norway.
⁶ HØKH, Research Centre, Akershus University Hospital, Oslo, Norway.
⁷ Department of Nursing Science, Faculty of Medicine, University of Oslo, Oslo, Norway.

PMID: 27868356
DOI: 10.1111/opn.12139

Abstract

Aim and objectives: The objective of the study was to evaluate the impact of the Dementia ABC educational programme on the participants' competence in person-centred care and on their level of job satisfaction.

Background: The development of person-centred care for people with dementia is highly recommended, and staff training that enhances such an approach may positively influence job satisfaction and the possibility of recruiting and retaining competent care staff.

Design: The study is a longitudinal survey, following participants over a period of 24 months with a 6-month follow-up after completion of the programme.

Methods: A total of 1,795 participants from 90 municipalities in Norway are included, and 580 from 52 municipalities completed all measurements. The person-centred care assessment tool (P-CAT) is used to evaluate person-centredness. The psychosocial workplace environment and job satisfaction questionnaire is used to investigate job satisfaction. Measurements are made at baseline, and after 12, 24 and 30 months.

Results: A statistically significant increase in the mean P-CAT subscore of person-centred practice and the P-CAT total score is found at 12, 24 and 30 months compared to baseline. A statistically significant decrease in scores in the P-CAT subscore for organisational support is found at all points of measurement compared to baseline. Statistically significant increases in satisfaction with workload, personal and professional development, demands balanced with qualifications and variation in job tasks as elements of job satisfaction are reported.

Conclusion: The evaluation of the Dementia ABC educational programme identifies statistically significant increases in scores of person-centredness and job satisfaction, indicating that the training has a positive impact.

Implications for practice: The results indicate that a multicomponent training programme including written material, multidisciplinary reflection groups and workshops has a positive impact on the development of person-centred care practice and the job satisfaction of care staff.

Keywords: dementia; job satisfaction; person-centred care; staff training.

Publication types

Multicenter Study

MeSH terms

Attitude of Health Personnel*
Clinical Competence*
Dementia / nursing*
Female
Humans
Inservice Training*
Job Satisfaction*
Longitudinal Studies
Male
Norway
Patient-Centered Care / organization & administration*
Program Evaluation
Surveys and Questionnaires
Workload