How patient experience informed the SafeMed Program: Lessons learned during a Health Care Innovation Award to improve care for super-utilizers

Healthc (Amst). 2019 Mar;7(1):13-21. doi: 10.1016/j.hjdsi.2018.02.002. Epub 2018 Feb 21.
No abstract available

Keywords: Care transitions; Patient experience; Patient-centered care; Readmissions; Super-utilizers.

MeSH terms

  • Adult
  • Aged
  • Female
  • Focus Groups / methods
  • Humans
  • Interviews as Topic / methods
  • Male
  • Medication Adherence / psychology*
  • Medication Adherence / statistics & numerical data
  • Middle Aged
  • Organizational Innovation*
  • Patient Acceptance of Health Care / statistics & numerical data*
  • Patient Safety / standards
  • Patient Safety / statistics & numerical data
  • Patient Satisfaction*
  • Patients / psychology*
  • Qualitative Research
  • Tennessee