The Service User Technology Acceptability Questionnaire: Psychometric Evaluation of the Norwegian Version

Astrid Torbjørnsen; Milada C Småstuen; Anne Karen Jenum; Eirik Årsand; Lis Ribu

doi:10.2196/10255

The Service User Technology Acceptability Questionnaire: Psychometric Evaluation of the Norwegian Version

JMIR Hum Factors. 2018 Dec 21;5(4):e10255. doi: 10.2196/10255.

Authors

Astrid Torbjørnsen^{1

2}, Milada C Småstuen¹, Anne Karen Jenum², Eirik Årsand^{3

4}, Lis Ribu¹

Affiliations

¹ Department of Nursing and Health Promotion, Faculty of Health Sciences, OsloMet - Oslo Metropolitan University, Oslo, Norway.
² General Practice Research Unit, Department of General Practice, Institute of Health and Society, University of Oslo, Oslo, Norway.
³ Norwegian Centre for E-health Research, University Hospital of North Norway, Tromsø, Norway.
⁴ Department of Clinical Medicine, Faculty of Health Sciences, UiT The Arctic University of Norway, Tromsø, Norway.

PMID: 30578191
PMCID: PMC6324518
DOI: 10.2196/10255

Abstract

Background: When developing a mobile health app, users' perception of the technology should preferably be evaluated. However, few standardized and validated questionnaires measuring acceptability are available.

Objective: The aim of this study was to assess the validity of the Norwegian version of the Service User Technology Acceptability Questionnaire (SUTAQ).

Methods: Persons with type 2 diabetes randomized to the intervention groups of the RENEWING HEALTH study used a diabetes diary app. At the one-year follow-up, participants in the intervention groups (n=75) completed the self-reported instrument SUTAQ to measure the acceptability of the equipment. We conducted confirmatory factor analysis for evaluating the fit of the original five-factor structure of the SUTAQ.

Results: We confirmed only 2 of the original 5 factors of the SUTAQ, perceived benefit and care personnel concerns.

Conclusions: The original five-factor structure of the SUTAQ was not confirmed in the Norwegian study, indicating that more research is needed to tailor the questionnaire to better reflect the Norwegian setting. However, a small sample size prevented us from drawing firm conclusions about the translated questionnaire.

Keywords: acceptability; factor analysis; health care; mHealth; telemedicine.

©Astrid Torbjørnsen, Milada C Småstuen, Anne Karen Jenum, Eirik Årsand, Lis Ribu. Originally published in JMIR Human Factors (http://humanfactors.jmir.org), 21.12.2018.