Comparison of Services Available in 5-Star and Non-5-Star Patient Experience Hospitals

Zishan K Siddiqui; Mohammed Abusamaan; Amanda Bertram; Lisa Allen; Albert W Wu; Junya Zhu; Daniel J Brotman

doi:10.1001/jamainternmed.2019.1285

Comparison of Services Available in 5-Star and Non-5-Star Patient Experience Hospitals

JAMA Intern Med. 2019 Oct 1;179(10):1429-1430. doi: 10.1001/jamainternmed.2019.1285.

Authors

Zishan K Siddiqui¹, Mohammed Abusamaan¹, Amanda Bertram¹, Lisa Allen², Albert W Wu^{1

3}, Junya Zhu³, Daniel J Brotman¹

Affiliations

¹ Department of Medicine, Johns Hopkins University School of Medicine, Johns Hopkins Medicine, Baltimore, Maryland.
² Armstrong Institute for Patient Safety and Quality, Johns Hopkins Medicine, Baltimore, Maryland.
³ Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland.

Abstract

This survey study uses data from the Centers for Medicare and Medicaid Services, the American Hospital Association, and US News & World Report to compare services available in hospitals with and without 5-star patient experience summary ratings.