Designing for Efficiency: Examining the Impact of Centralized and Decentralized Nurse Stations on Interdisciplinary Care Processes

J Nurs Adm. 2020 Jun;50(6):335-342. doi: 10.1097/NNA.0000000000000894.

Abstract

Objective: This study examined the impact of centralized and decentralized unit designs on an interdisciplinary team's perceptions of efficiency through the use of a preoccupancy and postoccupancy evaluation of a cardiovascular unit.

Background: During the premove study, the service line was housed across 4 separate locations, each with a centralized nurses' station. The postmove design was housed on 1 floor with decentralized stations.

Methods: For this qualitative study, 14 focus groups and 1 interview were conducted. Analysis of the data was guided by a developed framework for efficiency classified into 7 categories.

Results: Outcomes reveal that efficiency was impacted by issues including walking, access to supplies and equipment, proximity to staff, and overall unit configuration and size.

Conclusions: Although the design of the decentralized unit positions staff members closer to patients, many feel isolated while the centralized units seemed to better promote staff proximity and access to supplies.

MeSH terms

  • Communication*
  • Efficiency, Organizational*
  • Focus Groups
  • Hospital Design and Construction*
  • Humans
  • Interviews as Topic
  • Nursing Staff, Hospital*
  • Nursing Stations*
  • Patient Care Team*
  • Politics*
  • Qualitative Research