The complete clinician model

Jared W Henricksen; Deirdre Caplin; Joni Hemond; Kyle M Turner; Connie Madden

doi:10.1080/08998280.2020.1763137

The complete clinician model

Proc (Bayl Univ Med Cent). 2020 May 14;33(3):492-496. doi: 10.1080/08998280.2020.1763137. eCollection 2020 Jul.

Authors

Jared W Henricksen¹, Deirdre Caplin², Joni Hemond², Kyle M Turner³, Connie Madden⁴

Affiliations

¹ Critical Care, Department of Pediatrics, University of UtahSalt Lake CityUtah.
² Primary Children's Hospital Pediatric Residency Program, University of UtahSalt Lake CityUtah.
³ Department of Pharmacotherapy, University of UtahSalt Lake CityUtah.
⁴ College of Nursing, University of UtahSalt Lake CityUtah.

Abstract

Historically, medical education has focused on acquiring knowledge of basic science and clinical medicine. Relationship management skills are an essential aspect of excellent clinicians that may have been overlooked in the educational curriculum and undervalued in practice. The complete clinician model is a theoretical model for clinician development that describes why knowledge acquisition and relationship management are both imperative skills to refine when progressing to be an excellent clinician. Four quadrants are described, with ideal progress going from the trainee quadrant to the golden quadrant, ultimately aiming for competence in both knowledge acquisition and relationship management. The pediatric resident milestones from the Accreditation Council for Graduate Medical Education were placed in the model to underscore the importance placed on both knowledge acquisition and relationship management skills. Relationship management training should be integrated into the medical curriculum. This model may be applicable to professional education in other health care disciplines.

Keywords: Complete clinician; medical training; psychological safety; relationship management.