Employees who feel the urge and preoccupation to respond to workplace asynchronous communication quickly may be suffering from workplace telepressure (WPT). Although information and communication technologies have many organizational benefits, it is imperative to understand the cost of blurring work and family roles. Using the Job Demands-Resources model, the relationship between WPT and key outcomes, such as strain, work-family conflict, family-work conflict (FWC), and burnout was examined. In Study 1, a sample of 220 working students supported the mediation of strain in the WPT and work-family and family-work relationship. Additionally, Study 2 expanded this model using a sample of 269 working individuals. Specifically, the relationship between WPT and burnout was sequentially mediated by strain and either work-family or FWC. Implications are discussed.
Keywords: burnout; family-work conflict; psychological strain; work-family conflict; workplace telepressure.
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