The Impact of a Job Crafting Intervention on Wellbeing in Health Care Leaders

Am Surg. 2023 Dec;89(12):5655-5659. doi: 10.1177/00031348231167392. Epub 2023 Apr 9.

Abstract

Background: Job Crafting is a strategy undertaken by highly motivated individuals to modify their own work. Educating individuals about the benefits of this approach has recently been explored in other professions as a wellbeing intervention.

Objective: We aimed to demonstrate that a Job Crafting intervention for health care leaders would result in improved wellbeing, lower burnout, and enhanced job resources.

Methods: Fourteen health care leaders across 6 departments at one academic medical center participated in a two-part workshop on Job Crafting between January 1, 2019 and December 31, 2020. Participants completed electronic surveys before and 4-6 weeks after the sessions. Pre- and post-intervention scores were compared using Wilcoxon signed rank sum tests.

Results: Eighty-six percent of participants stated the sessions were useful and applicable to their jobs, with 93% stating they were a valuable use of time and would recommend sessions to others. Participant Job Crafting behaviors increased following the intervention, with 46% increasing structural and social resources (P = .03) and 85% decreasing Hindrance Demands (P = .02). Increased meaning in work was identified by 38% post-intervention (P = .04). No statistically significant differences were identified in Distress Scores at high risk for burnout pre- and post-intervention (86% for both), but 30% of participants had an absolute improvement (decrease) in their Distress Score.

Conclusions: A Job Crafting intervention was associated with high rates of satisfaction among participants and was successful in increasing Job Crafting behaviors and perceptions of meaningful work, but did not result in a change in risk for burnout in the short follow-up period.

Keywords: development; job crafting; job demands resources model; professional; wellbeing; wellness.

MeSH terms

  • Burnout, Professional* / prevention & control
  • Delivery of Health Care
  • Health Facilities*
  • Humans
  • Job Satisfaction
  • Personal Satisfaction
  • Surveys and Questionnaires