Managing emotionally charged conversations between faculty and residents: a skill-building workshop

MedEdPublish (2016). 2018 Apr 10:7:80. doi: 10.15694/mep.2018.0000080.1. eCollection 2018.

Abstract

This article was migrated. The article was marked as recommended. Background: Discussions with residents regarding remediation, probation, or dismissal are challenging, but only limited practical guidance about constructive conversations is available. Aims: To provide useful assistance to those who must conduct such conversations. Methods: Literature review, surveys, workshop development. Results: The workshop offers guidance about conducting challenging conversations, including opportunities for role playing. Conclusions: Development of the workshop is ongoing, and initial feedback recognizes its importance and applicability to help faculty manage challenging or confrontational conversations.

Keywords: Challenging conversations; Feedback; Remediation; Workshop development.