Development of an adaptation framework to implement a new professional pharmacy service (PPS) to a new environment

Mariyam Aly; Carl R Schneider; Maria B Sukkar; Cherie Lucas

doi:10.1016/j.sapharm.2024.02.008

Development of an adaptation framework to implement a new professional pharmacy service (PPS) to a new environment

Res Social Adm Pharm. 2024 Feb 15:S1551-7411(24)00055-X. doi: 10.1016/j.sapharm.2024.02.008. Online ahead of print.

Authors

Mariyam Aly¹, Carl R Schneider², Maria B Sukkar³, Cherie Lucas⁴

Affiliations

¹ Pharmaceutical Society of Australia, 32 Ridge St, North Sydney, New South Wales, Australia, 2060. Electronic address: mariyam.aly@psa.org.au.
² The University of Sydney School of Pharmacy, Faculty of Medicine and Health, The University of Sydney, Camperdown, NSW, 2006, Sydney New South Wales, Australia. Electronic address: carl.schneider@sydney.edu.au.
³ The University of Technology Sydney, School of Life Sciences, Faculty of Science, 15 Broadway, Ultimo, NSW, 2007, Australia. Electronic address: maria.sukkar@outlook.com.
⁴ The University of Technology Sydney, Faculty of Health, 15 Broadway, Ultimo, NSW, 2007, Australia; University of NSW (UNSW) Sydney, School of Population Health, Faculty of Medicine and Health, Sydney, NSW, Australia. Electronic address: cherie.lucas@uts.edu.au.

PMID: 38438294
DOI: 10.1016/j.sapharm.2024.02.008

Abstract

The effective provision of professional pharmacy services is critical to support the delivery of primary health care. Structured frameworks and theoretical strategies are required to facilitate successful service implementation processes, outcomes and sustainability. This commentary discusses the considerations of what framework (adoption versus adaptation) would be suitable when implementing a new professional pharmacy service to a new environment. Utilizing Minor Ailments Services (MASs) as an exemplar as a professional pharmacy service case study, the research that underpinned these considerations enabled the development of a sequential, phased framework. There is the potential to utilize this framework for future evolving professional pharmacy services in the new setting.