Is there an association between economic performance and public satisfaction in health care?

Eur J Health Econ. 2007 Sep;8(3):279-85. doi: 10.1007/s10198-007-0045-6. Epub 2007 Mar 14.

Abstract

Earlier studies on the association between health systems' economic performance and public satisfaction were based on between-countries comparisons. This approach can be challenged as it ignores the fact that subjective measures like 'satisfaction' might be relative. Cohort analysis is a way of dealing with this issue as it focuses on within-countries comparisons. The association between change in satisfaction with health care systems and change in economic performance, determined by an output-orientated constant returns to scale DEA Malmquist model over the period 1995 to 2000/2002 using OECD data, is explored. The results show that a health care systems' economic performance is not associated with public satisfaction.

Publication types

  • Comparative Study

MeSH terms

  • Benchmarking
  • Cohort Studies
  • Consumer Behavior / economics*
  • Consumer Behavior / statistics & numerical data
  • Data Interpretation, Statistical
  • Databases, Factual
  • Delivery of Health Care / economics
  • Delivery of Health Care / organization & administration*
  • Efficiency, Organizational / economics*
  • Efficiency, Organizational / statistics & numerical data
  • Europe
  • Health Care Surveys
  • Health Policy
  • Health Services Research / methods*
  • Humans
  • Models, Econometric*
  • Models, Organizational*
  • Pilot Projects
  • Programming, Linear