Improved perception of communication and compliance with a revised, intensive care unit-specific bedside communication sheet

Am J Med Qual. 2015 Nov-Dec;30(6):578-83. doi: 10.1177/1062860614542420. Epub 2014 Jul 11.

Abstract

Although many pediatric intensive care units (PICUs) use beside communication sheets (BCSs) to highlight daily goals, the optimal format is unknown. A site-specific BCS could improve both PICU communication and compliance completing the BCS. Via written survey, PICU staff at an academic children's hospital provided recommendations for improving and revising an existing BCS. Pre- and post-BCS revision, PICU staff were polled regarding PICU communication and BCS effectiveness, and daily compliance for completing the BCS was monitored. After implementation of the revised BCS, staff reporting "excellent" or "very good" day-to-day communication within the PICU increased from 57% to 77% (P = .02). Compliance for completing the BCS also increased significantly (75% vs 83%, P = .03). Introduction of a focused and concise BCS tailored to a specific PICU leads to improved perceptions of communication by PICU staff and increased compliance completing the daily BCS.

Keywords: communication; daily goals sheet; intensive care unit; patient care planning; pediatrics.

MeSH terms

  • Attitude of Health Personnel*
  • Communication*
  • Humans
  • Intensive Care Units, Pediatric / organization & administration*
  • Intensive Care Units, Pediatric / statistics & numerical data*
  • Nurses
  • Patient Care Team / organization & administration
  • Perception
  • Personnel Staffing and Scheduling
  • Physicians