Aggression directed towards members of the oral and maxillofacial surgical team

C J Mannion; C Gordon

doi:10.1016/j.bjoms.2018.01.015

Aggression directed towards members of the oral and maxillofacial surgical team

Br J Oral Maxillofac Surg. 2018 Jul;56(6):482-485. doi: 10.1016/j.bjoms.2018.01.015. Epub 2018 Jun 7.

Authors

C J Mannion¹, C Gordon²

Affiliations

¹ Leeds Teaching Hospitals NHS Trust, Great George Street, Leeds LS1 3EX. Electronic address: Christopher.mannion@nhs.net.
² University of Leeds, Leeds Dental Institute, Clarendon Road, LS2 9LU. Electronic address: gordonc@tcd.ie.

PMID: 29885985
DOI: 10.1016/j.bjoms.2018.01.015

Abstract

Oral and maxillofacial surgery (OMFS) is an acute surgical specialty, and members of the surgical team may be exposed to challenging incidents. We have evaluated the experiences of members of OMFS teams and their experiences of aggressive and abusive behaviour. Education and training in the resolution of such conflicts should be offered to all members of the team to allow a safe and secure working environment.

Keywords: Clinical Governance; Conflict Resolution Training; Education and Training.

MeSH terms

Aggression*
Female
Humans
Inservice Training
Male
Negotiating / methods*
Patient Care Team*
Surgery, Oral*
Surveys and Questionnaires
United Kingdom
Workplace Violence / prevention & control*