Impact of Patient Safety Culture on Missed Nursing Care and Adverse Patient Events

J Nurs Care Qual. 2019 Oct/Dec;34(4):287-294. doi: 10.1097/NCQ.0000000000000378.

Abstract

Background: A strong patient safety culture (PSC) may be associated with improved patient outcomes in hospitals. The mechanism that explains this relationship is underexplored; missed nursing care may be an important link.

Purpose: The purpose of this study was to describe relationships among PSC, missed nursing care, and 4 types of adverse patient events.

Methods: This cross-sectional study employed primary survey data from 311 nurses from 29 units in 5 hospitals and secondary adverse event data from those same units. Analyses include analysis of variance and regression models.

Results: Missed nursing care was reported to occur at an occasional level (M = 3.44, SD = 0.24) across all 29 units. The PSC dimensions explained up to 30% of the variance in missed nursing care, 26% of quality of care concerns, and 15% of vascular access device events. Missed care was associated with falls (P < .05).

Conclusions: Prioritized actions to enhance PSC should be taken to reduce missed nursing care and adverse patient outcomes.

MeSH terms

  • Cross-Sectional Studies
  • Hospitals
  • Humans
  • Medical Errors / statistics & numerical data
  • Nursing Staff, Hospital / statistics & numerical data*
  • Patient Safety / statistics & numerical data*
  • Quality of Health Care / statistics & numerical data*
  • Safety Management*
  • Surveys and Questionnaires