Validity and Reliability of a Thai Version of Family Satisfaction with Care in the Intensive Care Unit Survey

Pattraporn Tajarernmuang; Kaweesak Chittawatanarat; Peter Dodek; Daren K Heyland; Panida Chanayat; Juthamas Inchai; Chaicharn Pothirat; Chalerm Liwsrisakun; Chaiwat Bumroongkit; Athavuth Deesomchok; Theerakorn Theerakittikul; Atikun Limsukon

doi:10.5005/jp-journals-10071-23559

Validity and Reliability of a Thai Version of Family Satisfaction with Care in the Intensive Care Unit Survey

Indian J Crit Care Med. 2020 Oct;24(10):946-954. doi: 10.5005/jp-journals-10071-23559.

Affiliations

¹ Department of Medicine, Chiang Mai University, Chiang Mai, Thailand.
² Department of Surgery, Chiang Mai University, Chiang Mai, Thailand.
³ Center for Health Evaluation and Outcome Sciences, St Paul's Hospital, University of British Columbia, Vancouver, BC, Canada; Division of Critical Care Medicine, University of British Columbia, Vancouver, BC, Canada.
⁴ Clinical Evaluation Research Unit, Queen's University; Department of Critical Care Medicine, Queen's University, Kingston, Ontario, Canada.

Abstract

Purpose: To examine reliability and validity of a Thai version of the Family Satisfaction with Intensive Care Unit (FS-ICU 24) questionnaire and use this survey in intensive care units (ICUs) in Thailand.

Materials and methods: The standard English FS-ICU questionnaire was translated into the Thai language using translation and culture adaptation guidelines. After reliability and validity testing, we consecutively surveyed the satisfaction of family members of ICU patients over 1 year. Adult family members of patients admitted to medical or surgical ICUs for 48 hours or more who had visited the patients at least once during the ICU stay were included.

Results: In all, 315 (95%) of 332 surveys were returned from family members. Cronbach's α of the Thai FS-ICU 24 questionnaire was 0.95. Factor analysis demonstrated good construct validity. The mean (±SD) of total satisfaction score, overall ICU care subscale, and decision-making subscale were 81.5 ± 14.3, 81.0 ± 15.6, and 82.0 ± 14.0. Items with the lowest scores were the waiting room atmosphere and the frequency of doctors communicating with family members about the patient's condition. The mean total satisfaction score tended to be higher in family members of survivors than in family members of nonsurvivors (81.9 ± 13.8 vs 77.7 ± 16.2, p value = 0.059). The overall satisfaction scores between medial ICU and surgical ICU were not significantly different.

Conclusion: The Thai version of FS-ICU questionnaire was found to have acceptable reliability and validity in a Thai population and can be used to drive improvements in ICU care.

Trial registration: www.clinicaltrials.in.th, TCR20160603002.

How to cite this article: Tajarernmuang P, Chittawatanarat K, Dodek P, Heyland DK, Chanayat P, Inchai J, et al. Validity and Reliability of a Thai Version of Family Satisfaction with Care in the Intensive Care Unit Survey. Indian J Crit Care Med 2020;24(10):946-954.

Keywords: Critical care; Family satisfaction; Intensive care unit; Quality care.