Incorporating Administrative Staff in Trans-Affirmative Care Training: A Cognitive-Behavioral Learning Approach

Transgend Health. 2021 Jul 30;6(4):224-228. doi: 10.1089/trgh.2020.0079. eCollection 2021 Aug.

Abstract

Administrative staff play an integral role in providing trans-affirmative health care. However, few trans-affirmative education and training interventions have been developed for non-medical health care staff. In this short report, we describe the development and piloting of a trans-affirmative care training intervention designed expressly for administrative staff. Based on our piloting, we put forth recommendations for the inclusion of administrative staff in trans-affirming education and training in health care systems. We hope to stimulate further development and evaluation of our approach, as well as changes in policies, so as to create more inclusive, trans-affirming health care systems.

Keywords: TGNC; administrative staff; training; trans and gender nonconforming; trans-affirmative.